FAQs & Shipping
Shipping is complimentary on all orders and will be sent via USPS First Class or Priority Mail.
Outside of the US, we are able to ship to Canada. Please email firstname.lastname@example.org with your order and destination, and we will inform you of the shipping cost, which is typically $30-40.
Tracking your parcel
All orders placed through our website include tracking. Upon shipment, you will receive an email from email@example.com that includes your tracking information.
We are pleased to prepare all online orders for gifting, with the inclusion of an optional gift message to accompany.
If your online order is intended for gifting, please write “This is a gift” or include a gift note in the Special Instruction or Gift Note section after you have chosen your delivery option in the checkout.
Tekuno Digital Gift Cards can be redeemed to the nominated value online at teawithtekuno.com. It cannot be refunded.
Digital Gift Cards do not expire when purchased. Upon receiving your gift card via email, you will also receive a link to check your balance.
As a very small business, we are unable to accept returns. Please email firstname.lastname@example.org and we will do our best to make it right.